UA Claims Singapore
Helping Singaporeans Make Successful Accident Claims in Malaysia
The Only Cross-Border Claim Specialists In Singapore
Imagine This
You're enjoying a scenic drive through Malaysia, but suddenly - wham! - an unexpected car accident. Your heart races, questions flood in. "How do I make a claim here? What about my No Claim Discount (NCD)?" You call your insurer, and they suggest a lawyer or a self-claim, but both options will hurt your NCD, even if it wasn't your fault and will take many months or years..Stressful, right?But what if there was a better way? What if there’s someone who’s got your back?
UA Claims - THE ONLY Cross-Border Claim Specialists in Singapore
With decades of experience, we understand the headaches of Singaporeans dealing with accidents in Malaysia or with Malaysian vehicle. Our mission is to help Singaporeans make successful insurance claims against Malaysian Insurers.1) No Hassle, No Fuss: Forget the confusion of handling documentation in Bahasa Melayu or with their government agencies2)We'll take care of all the paperwork with Malaysian insurers.3)Faster Claim Settlements: Why wait ages? We've got the process down to just a few months, compared to the typical 18-24 months.4)Round-the-Clock Towing: Available 24/7, from the Thai border to Johor Bahru and back to Singapore.5) Complete Solution: From claims to car rentals and repairs, we've got everything under one roof.
Let us handle the bumps, so you can enjoy the journey.
We are proud to have built our reputation over the decades based on trust, honesty and integrity in our dealings with all our clients, business partners in the insurance industry and transport authorities.
CHECKLIST OF WHAT TO DO IN THE EVENT OF ACCIDENT IN MALAYSIA
Snap photos of the damage to both vehicles (with the licence plate visible if possible).
Snap photos of the accident in relation to your surroundings.
Snap photos of the road tax sticker on the front passenger side of the windscreen.
Snap photos of the other driver’s identity card.
Request that the Malaysian vehicle make a police report at the nearest Balai Polis.
Proceed to make your own police report at the nearest Balai Polis (Do not leave Malaysia without a police report).
Whatsapp UA CLAIMS at +65 9818 1838 to check if an insurance claim can be made against the Malaysian vehicle.
If your vehicle can still be driven safely, you should immediately return to Singapore and head to your insurance accident reporting centre.
If you do not wish to immediately return to Singapore to make an accident report, please check your insurance company’s late reporting guidelines as these might apply.
If your vehicle is not driveable, proceed to get your vehicle towed to the Malaysian Traffic Police (Do not let your vehicle be towed to a local workshop).
Call UA CLAIMS to seek assistance to get your car towed from the Malaysian Traffic Police back to Singapore.
WHAT OUR CLIENTS SAY
Mohd Ali , Age 37, Toa PayohI was extremely worried about the insurance claim after my accident at Jalan Tebrau,JB towards Singapore with a Malaysian car. I have no idea how to go about it except to report to my insurance company in SG. My insurer referred me to Unique Auto, who came to my rescue and gave me a Free Claim Assessment, explaining the lengthy claiming process in Malaysia with clarity. I was convinced, and I was right. I had my car back within 7 days! and the best part is my NCD was not affected!
Steven Edwards , Age 56, Pasir RisI had an accident with a Malaysia-registered motorbike at Tuas checkpoint,after submitting my police report,my car agent advised me to do own-damage claim. Why should I claim against my own insurance when I am not at fault. Agent replied they don't do third party claim against Malaysian insurance. I was in shock! Meanwhile, I had no idea what happened to my car, until I was introduced to Unique Auto who patiently explained to me the lengthy documentation procedure required by the Malaysian insurance companies. They assured me of fast and hassle-free service and true enough, my claim was satisfactorily settled within weeks and I got my car back within 5 days. I will remember the name UA for the longest time!
S K Lai , Age 37, SembawangAs far as I know, accident claims against Malaysian car take ages! because of their multi-tier processing channels which asked for proper and complete document before processing begins. Luckily my mechanic recommended Unique Auto to handle my claim as they know the system inside out and they delivered as promised - Peace of Mind claiming process. They have definitely altered my perception about slow insurance claims in Malaysia.